Frequently Asked Questions


If you have any questions or need more information, please call us directly at (877) 447-7304. We're always here to serve you and make your flower-sending experience a pleasure.

Our shop is open from 9:00 a.m. to 5:00 p.m., Monday through Friday and Saturday is by appointments only for open hours.

We are closed on Sundays.

To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year's Day, Easter, Mother's Day, Father's Day, Independence Day and Labor Day.

We accept the following payment methods:

  • Visa
  • MasterCard
  • Discover Network
  • American Express
  • House Account
  • Please be advised that we are unable to cancel or change any orders already delivered or presently en route to delivery.
  • If you find it necessary to cancel or change delivery dates or addresses for any other orders, simply call our Customer Service Department directly at (877) 447-7304.
  • We are also unable to accept cancelations or change requests via e-mail.

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

A local delivery fee of $6.50 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

U.S. orders must be received before noon in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We are unable to make deliveries on Saturdays and Sundays. Deliveries requested on this day will be delivered the following business day.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

Our shop serves the following areas in Washington: Mount Vernon (zip-codes 98273 and 98274), Burlington, Sedro Woolley, LaConner, Bow, and all of the Skagit Valley.

We also deliver to the following facilities
Alpine Ridge Retirement Apts Ashley Gardens At Strawberry
Bridge Of Mount Vernon Burton Care Ctr
Country Acre Adult Family Home Country Meadow Village
Creekside Retirement Community Family Comfort Adult Home
Hawthorne Funeral Home Heather Village Christian Ret
Home Attendant Care Home Place Special Care
Hulbush Funeral Home Kern Funeral Home
Lazy Hazel Retirement Apts Lemley Funeral Chapel
Logan Creek Retirement Ctr Mira Vista Care Ctr
Mount Vernon Care Ctr Mountain Glen Retirement Ctr
Ovenell Ccf Inc Salem Village Apartments
Skagit Hospice Skagit Valley Convalescent Ctr
Skagit Valley Life Care Ctr United General Hospital
Where The Heart Is
Every Internet order you place with us will be charged a sales tax of 8.2%, applied to the amount of the order. This tax rate is based upon the rate our shop is charged, regardless of the destination of your order.
We guarantee 100% satisfaction on all floral and gift items. If you are not completely satisfied, please contact our Customer Service Department at (877) 447-7304.

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2201 Continental Place
Mount Vernon, WA 98273
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